Privacy Policy — Daley Tower Service, Inc.

Introduction

Daley Tower Service, Inc. (referred to as Daley Tower, we, us, or our) is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy describes how we handle personal information in connection with our business activities, including the operation of our website at www.daleytower.lol.

By accessing or using our website, you acknowledge that you have read and understand this Privacy Policy. If you do not agree with our policies and practices, you should not use our website.

This website and the services described herein are developed and operated by Daley Tower. For questions regarding this policy, you may contact us at contact@daleytower.lol.

Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our website, and information we may obtain from third-party sources.

Information You Provide to Us

We collect personal information when you voluntarily submit it to us. This may include:

Your name, email address, phone number, and company name when you fill out our contact form or request information about our services.
Information you provide when you communicate with us directly, including emails, phone calls, or other correspondence.
Any other personal information you choose to share with us in the course of our business relationship.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage patterns. This may include:

Your IP address, browser type, operating system, and device characteristics.
Pages you visit, time spent on pages, referral sources, and other browsing behavior.
Information collected through cookies and similar tracking technologies. Please see our Cookie section below for more details.

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide you with information about our services.
To communicate with you about our business relationship, including service updates, invoices, and support.
To improve our website, services, and customer experience.
To comply with legal obligations and enforce our terms of service.
To protect the security and integrity of our website and systems.
To send marketing communications about our services, where permitted by applicable law. You may opt out of these communications at any time.

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, our legal basis for collecting and using your personal information depends on the specific context. We typically process your information:

With your consent, where you have provided it.
As necessary to perform a contract with you or to take steps at your request before entering into a contract.
For our legitimate business interests, provided those interests do not override your fundamental rights.
To comply with legal obligations.

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With service providers who perform services on our behalf, such as web hosting, analytics, email delivery, and payment processing. These providers are contractually bound to protect your information.
When required by law, such as in response to a court order, subpoena, or other legal process.
To protect our rights, property, or safety, or the rights, property, or safety of others.
In connection with a corporate transaction, such as a merger, acquisition, or sale of assets, with appropriate notice to you.

Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device by your web browser.

We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period. You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data storage practices.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer have a legitimate business need to process your information, we will delete or anonymize it.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

The right to access the personal information we hold about you.
The right to request correction of inaccurate or incomplete information.
The right to request deletion of your personal information, subject to certain exceptions.
The right to restrict or object to our processing of your information.
The right to data portability, where applicable.
The right to withdraw consent at any time, where processing is based on consent.
The right to lodge a complaint with a data protection authority.

To exercise any of these rights, please contact us at contact@daleytower.lol. We will respond to your request within the timeframe required by applicable law.

Third-Party Links

Our website may contain links to third-party websites, plugins, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. When we transfer your information across borders, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will post the updated policy on this page and update the Last Updated date at the top. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Daley Tower Service, Inc.
601 Hector Connoly Rd
Carencro, LA 70520, United States
Email: contact@daleytower.lol
Phone: +1 (421) 036-8952